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Showing posts from February, 2018

The Customer Isn't Always Right

By Evelyn Salgado

     “The customer is always right.” This dreaded phrase anyone who has worked in the customer service field hates to hear. For some odd reason, our culture has adopted the practice of mistreating retail workers, as if they are not human beings. There is always the story of stubborn customers complaining on why their expired coupons aren’t being accepted. Or the repetitive answer on why the sale from last week isn’t still going on.
     However, we must thank retail workers for putting up with so much. Customer service is something people don’t really understand until they, including you, become a customer service employee. So, it’s always appreciated when you do something small to help make their day a little easier. Many believe that this is a waste of time because “it’s their job”, and while that may be true, we must take a step back and take an insightful look at our own hypocrisy. Faster service cannot be provided if employees are cleaning after you, and things…

Dual Enrollment Conundrum

By Garrett Shiflet      Dual enrollment students, high school students jumpstarting their college education at Lake Sumter State College. But the question remains where you would take it? Your options are simple, at the high school or at the college. However, keep in mind, dual enrollment at Lake-Sumter campuses can be rewarding experience especially at the campuses with diverse students, excellent faculty, and flexible options.
      Dual enrollment offers many opportunities to meet and acquainted yourself with many different peers. You’re going to be getting acquainted with numerous new peers of varying origins of the counties of Lake and Sumter as well as adult students. In fact, in Spring 2017; according to the Dual Enrollment Research Review, 958 students enrolled total in dual enrollment so you’ll meet plenty at the campus you attend. Students like Sabrina Hilbert who said of her dual enrollment experience so far, “Overall it was just what I expected of higher educational insti…

Flu Prevention

By Makou Lin   Do you know that one person that never gets sick? It’s quite possible that they take precautions against germs. Let this season be the season where you start taking precautions against influenza, commonly known as the flu. Emerging rapidly across the U.S., the 2018 flu has everyone on edge for better hygiene. This year, with more than 30-recorded deaths of influenza by the CDC, Center for Disease Control and Prevention, hospitals have been filling up across the nation - some relying on outdoor health tents to care for sick patients. People must start caring for themselves. As an LSSC student, precautions should be taken everyday to keep their health in the clear. Not only do hundreds of people touch the door handles of the front office, many use the same hands to touch one or more parts of themselves. That being said, classrooms are no exceptions. Sitting down on a chair that someone else has sat on, taking notes on a table with someone else’s food crumbs, and reading c…

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